Substitution Policy

We are committed to delivering the freshest, most beautiful floral arrangements. To ensure quality and timeliness, our florists may occasionally substitute certain stems based on seasonal availability. Any substitutions will maintain the overall style, color palette, and value of the original design.

Floral & Plant Substitutions

When specific flower types or colors are unavailable, we select the closest possible alternatives while preserving the intended look and feel of the bouquet. For single-variety arrangements like roses or orchids, substitutions may involve a change in color, but not in flower type.

Florist Original Designs

Bouquets marked as “Florist Originals” are handcrafted based on availability and creative interpretation. The images shown on our website are examples of the overall style. Exact flowers may vary, but the design will always reflect the spirit of the original.

Pet-Friendly Considerations

Some flowers and plants, including lilies, tulips, and alstroemeria, can be toxic to cats and dogs. If you’re sending flowers to a home with pets, please keep this in mind. For more details on pet-safe plants, visit the ASPCA plant safety guide .